Shipping policy

We ship orders within 2 working days of receiving them.
Our working days are Monday to Friday, excluding public holidays.
Orders received on Sunday or holidays are dispatched the following Monday or the next working day.

In case you want to cancel an order, please email rishi@childhoodmatters.in or call us on +91 9751572355 within 24 hours of placing the order or before the order is shipped out. If you place a cancellation request after 24 hours of ordering the product, we will be unable to recall it and we will not be able to refund it too. Incase for some unavoidable reason you need to return it - the shipping charges will need to be borne by the customer.
Childhood Matters reserves the right to refuse or cancel an order in case an incorrect price is listed or for any other reason. In such a situation, we will update you via email or call and refund 100% of any payment you may have made.
If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customer's side, any extra costs incurred by us for re-delivery will be claimed from the customer.